Terms + Conditions

Terms & Conditions

Welcome to Provence Rose Candle Co. By accessing or using our website and services, you agree to be bound by the following terms and conditions.

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General Information

Provence Rose Candle Co. operates this website to provide luxury candles and related products. By using our site, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

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Products & Orders

• All products are subject to availability.

• We reserve the right to limit the quantities of any products we offer.

• Product descriptions and pricing are subject to change without notice.

• We make every effort to display our products as accurately as possible.

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Pricing & Payments

• All prices are listed in USD unless otherwise stated.

• Payments must be made in full at checkout.

• We accept major credit cards, debit cards, and other secure payment methods available at checkout.

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Shipping & Delivery

• Orders are processed within 2–4 business days.

• Delivery times may vary depending on your location and shipping method.

• Provence Rose Candle Co. is not responsible for delays caused by carriers or customs.

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Returns & Exchanges

• We offer a 14-day return or exchange policy from the date of delivery.

• Items must be unused, in original packaging, and in the same condition received.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

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Intellectual Property

• All content on this website (text, images, logos, designs) is the property of Provence Rose Candle Co. and protected by copyright and trademark laws.

• You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without written permission.

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Limitation of Liability

• Provence Rose Candle Co. shall not be liable for any damages, injury, or loss resulting from the use of our products or services.

• Candles should always be used safely and according to instructions provided.

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Privacy Policy

Your personal information is protected in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your data as outlined in that policy.

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Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of New York, United States.

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Contact Information

For questions about these Terms & Conditions, please contact us:

📧 support@provencerosecandleco.com